🆘Troubleshooting

Troubleshooting for qb and esx. Some stuff is only for esx

You lack the required entitlement to use d-phone

Problem

After starting the d-phone resource in your live console this error messages is visible in your server or client console.

Solution 1

Simple try restarting your server :)

Solution 2

Your FiveM server license key is not from the same account on which you have the purchased the phone.

Your server license key and the phone must be on the same account. So go on keymaster.fivem.net and check if one of youre server license keys is in your server.cfg. If not you have 2 options:

1. set the one of your own license keys in your server.cfg

2. Transfer your purchased d-phone asset to the owner of the server license key ( WARNING: You could be scammed by this. There is no possibility to get the asset back by yourself. )

Attempt to index a nil value field Log

Common problems could be

• Services arent loading

• Stopping calls doenst work

Fix

Simply install d-logging and name d-logging ( dont rename it ) https://github.com/DeunService/d-logging

Attempt to index a nil value (global 'ESX')

Problem

If theres an ESX Error Message like this

SCRIPT ERROR: [string "ESX = nil..."]:102: attempt to index a nil value (global 'ESX')

Solution

Start the phone ( in your server.cfg ) after / under all of your ESX scripts.

No such export GetDeath in resource esx_ambulancejob

Problems

• Stopping calls doenst work -> Check if this error message comes up in your f8 console

Fix

( in your ambulance job )

1. Add this to the client > main.lua of your Ambulance job:

function GetDeath()
    if IsDead then
        return true
    elseif not IsDead then
        return false
    end
end

1. Add this to your fxmanifest.lua

exports {
    'GetDeath'
}

1. Restart your server

Taking a photo doenst work

Problem

You cant take a Photo

Solution

1. Make sure to set your discord webhooks in the serverconfig.lua

2. Reinstall screenshot-basic, webpack and yarn

3. Delete your server cache

MySQL Error Message in the server console

Problem

Server console spamming a error message like shown on the picture

Solution

Download the mysql-async version on this link: Here

Make sure to make an backup of your old mysql-async version before replacing it with the new version.

You cant open the message app

Problem

You cant open only the message app

Solution

Delete phone_messages in your database and insert the sql again.

Dispatches wont work

Problem

When pressing G while your dead there is a notification, that a service message has been sended but the job doenst receive it.

Solution

https://www.youtube.com/watch?v=Q9aA3GexBIc

You cant open the message app

Calling isnt working

Problem

If you call somebody and the player doenst receive the "callrequest"

Solution

Make sure that users > phone_number is a VARCHAR Otherwise open an Ticket > Turn Config.Debug on > Send an Screenshot von your Server console in the ticket